What We Collect
Personal information is information that identifies an individual. When you submit an online enquiry, we collect your name and email address.
Non-identifiable information is data that have never been labelled with individual identifiers, and may be automatically recorded from information that your browser sends. This information is collected for analysis and evaluation only in order to help us to improve our services and products we provide. This data may include;
- your computer’s IP address,
- browser type,
- pages within the website that you visit, and
- time spent on pages, access time, dates and other statistics.
How We Collect Your Information
We will only collect personal information directly from you, and only to the extent necessary to provide the appropriate answer to your requested enquiry or to carry out our internal administrative operations or meet relevant regulatory requirements.
How We Use Your Information
We collect your personal information for the purpose of providing, managing and administering the products and services we provide. We may also use your personal information to;
- verify your identity,
- respond to any enquires you have in relation to products and/or services,
- conduct fraud checks, and/or
- any other legal requirements.
How We Protect Your Information
We take all reasonable steps to ensure that the personal information it holds is protected against misuse, loss, unauthorised access, modification or disclosure. That includes using a combination of technical solutions, security practices and internal processes to prevent unauthorised disclosures, including encryption of stored and transmitted data.
In instances where your personal information is sent over the website, we use the industry standard encryption software, Secured Socket Layer (SSL) 128 bit encryption. The URL in your browser will change to ‘HTTPS’ instead of ‘HTTP’ when this security feature is invoked.
We also employs programs and services to monitor network traffic in order to identify attempts to breach our security.
We use ‘cookies’ when you visit our website. Cookies are small, encrypted, text files that websites place on your device, usually within your browser. They are used to improve your browsing experience by remembering login details, the content you are interested in, and other preferences in general. Cookies also gather information while you browse, such as the amount of time you spend on each page, and relay it back to the site.
By using our website, you agree to us placing these cookies on your device and accessing them when you visit our website in the future. You can modify the settings on your device to prevent cookie use. Please note by disabling cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website.
For further information or enquiries regarding your personal information, please contact us.